Are you factory or trading company?

We are OEM factory located in Fujian Xiamen, which have more than 12 years experience during the packaging industry.

Can I get a sample before place an order?

Of course,we can provide a ready or custom sample before mass production.The ready sample is free of charge however, the custom sample will occur sample charge.

How soon we can get a sample?

Usually, the sample production takes about 4-5 workdays.In addition, the express takes about 3 days.

How to start the mass production?

We start the production once we receive the least 50% deposite and confirm the design.The balance will be asked after we finished the production.

What methonds of payment?

Normally,we make the order link through Alibaba both sample and mass production.Also accpeted bank account and paypal.

What is the terms of payment?

Credit Card, TT(Wire Transfer), L/C, DP, OA

How many days for shipping? Shipping methods and lead time?

1)By Express: 3-5 working days to your door (DHL, UPS, TNT, FedEx...)
2)By Air: 5-8 working days to your airport
3)By Sea: Pls advise your port of destination, the exact days will be confirmed by our forwarders, and the following lead time is for your reference. Europe and America (25 - 35 days), Asia (3-7 days), Australia ( 16-23 days)

Rule of samples?

1. Lead Time: 2 or 3 working days for white mock-up samples; 5 or 6 working days for color samples (customized design) after artwork approval.
2.Sample Set-up Fee:
1).It's free for all for a regular customer
2).for new customers, 100-200usd for color samples, it is fully refundable when order confirmed.
3).It's for free for white mock-up samples.